Inventory & Vehicle Data
Questions about live inventory, vehicle records, VIN-level intelligence, or data that appears incomplete or out of sync.
Drivesona Partner Support
Help when you need it. Direct from Drivesona.
Need assistance with your Drivesona setup, inventory connection, website experience, or reporting? Dealer and technology partners can contact Drivesona Support directly for help.
For the fastest help, have your dealership name, website URL, and the affected page or VIN ready.
What We Can Help With
Support for the Drivesona experience.
Whether something needs attention or you simply have a question, start here.
Website Widget & VDPs
Help with the Drivesona dealer website experience, widget loading, placement, vehicle detail pages, and front-end behavior.
Discovery Experiences
Support for AI-readable inventory discovery, semantic pages, shopping guides, and the content experiences connected to your inventory.
Analytics & Reporting
Questions about shopper engagement, attribution, reporting, analytics snapshots, or what Drivesona activity means for your store.
Setup & Configuration
Assistance with onboarding, dealership configuration, website changes, new rooftops, or other partner implementation needs.
General Product Questions
Not sure where your question fits? Contact us anyway. We can help identify the issue and the right next step.
Before You Call
Help us get to the answer faster.
A few details can make troubleshooting substantially faster, especially for inventory or website-specific issues.
Your dealership or organization
Tell us which store, rooftop,
dealer group, or technology
partner is affected.
The page or vehicle involved
Share the website URL, VIN,
inventory page, or Drivesona
experience where you noticed
the issue.
What you expected to happen
A short description of the expected
behavior helps us separate configuration
questions from technical issues.
What you are seeing instead
If possible, have a screenshot,
error message, or example ready
when you contact support.
Additional Help
Looking for a quick answer first?
Visit the Drivesona FAQ for common product questions, or contact support directly when you need hands-on assistance.